退款政策

Return & Refund Policy

At EVLAMOR, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help make the return process as simple as possible.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must be:

Unworn, unwashed, and unused
In its original condition
With all original tags attached
Returned in the original packaging whenever possible

Items that do not meet these conditions may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned or exchanged:

Final Sale or Clearance items
Gift cards
Free promotional gifts
Items that have been worn, washed, altered, damaged, or are missing original tags

Exchanges

Need a different size?

We’re happy to exchange eligible items within 30 days of delivery, subject to product availability.

Customers are responsible for the shipping cost of sending the original item back to us. We will ship the replacement item once your return has been received and approved.

Return Shipping

For returns due to personal reasons (such as ordering the wrong size, color preference, or change of mind), customers are responsible for the return shipping cost.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll arrange an appropriate solution at no additional cost.

How to Start a Return

Email us at support@evlamor.com with your order number and reason for the return.
Our customer support team will provide the return instructions and return address.
Carefully pack the item and send it back using a trackable shipping service.
Once we receive and inspect your return, we’ll notify you of the refund status.

Please do not send your return to the shipping address shown on your package. Return requests must be approved by our customer support team before items are sent back.